Refund and Returns Policy

Refund & Return Policy – Tafaul Hub

At Tafaul Hub, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return within 7 days of receiving your order if:

• The item is unused and in its original condition
• The item is in its original packaging
• The item is not damaged by misuse

Non-Returnable Items

The following items cannot be returned:

• Used or worn items
• Items damaged after delivery
• Clearance or final sale items

Refund Process

Once we receive and inspect the returned item, we will notify you about the approval of your refund.

If approved, the refund will be processed within 5–7 business days using the original payment method.

Exchange

If you receive a defective or incorrect product, we will replace the item at no additional cost.

Return Shipping

Customers may be responsible for return shipping costs unless the item received is defective or incorrect.

Contact Us

If you have questions about returns or refunds, please contact us.

Email: info@tafaul.com.qa
Location: Doha, Qatar